Throughout the coronavirus pandemic, Premise pharmacists have used proactive outreach to inform members of our services and provide them convenient and cost-effective care. One pharmacist called a team member who had been using her community pharmacy instead and introduced her to our Sync Your Care program. Sync Your Care allows our pharmacists to better track […]

Throughout the coronavirus pandemic, Premise Health pharmacy manager, Taylor Reed, has focused on finding opportunities to interact with members. Taylor has been working at the drive-up window and using medication pickups to familiarize himself with members and learn more about their health stories. One member shared that he finally had enough time to reflect on […]

Due to COVID-19, members have been staying home and attempting to limit trips to the store, which means that certain medications have become less accessible. During a routine phone call, one member inquired about whether or not her husband could take acetaminophen that expired two months prior. After outlining the potential risks, the pharmacist offered […]

Premise pharmacists continue to provide comprehensive care to patients during COVID-19 with medication refills, syncs and closeouts. When a patient complained of ongoing medication mix-ups at his community pharmacy, our Premise pharmacist assured him that she would call and get his prescriptions sorted even though he was not a member. Soon after, the patient returned […]

As employees have shifted to a remote work environment, organizations have been forced to rapidly adapt their information security strategies to reflect the structure and keep their teams and technology safe. Chief information security officers (CISOs) have shifted priorities around privacy, integration of corporate and user systems, and the introduction of new technology in light […]

Throughout COVID-19, providers at our Premise Health wellness centers have been challenged with finding new and innovative ways to connect with members and provide high-quality care. Early in the pandemic, one provider was introduced to a married couple who were both high-risk and had symptoms concerning for COVID-19. One of our medical assistants, April Nennich, […]