My Premise Health

The app that gives members unparalleled access to their care.

A member portal that does it all from the palm of your hand.

Meet My Premise Health, our secure member portal that provides a whole new way to access and manage your health. Whether you’re on the go with your phone or online at home, you can access all your healthcare needs in one central place.

Set Appointments

Make appointments in real-time.

View Your Lab Results

See your test results as soon as
they process.

Securely Message Providers

Communicate with providers and receive notifications.

Manage Medications

View, manage, and request medication refills.

Get Virtual Care

See and talk with a care provider from the comfort of home.

Complete Forms

Fill out forms and check-in ahead of time.

Staff is awesome! Compassionate and professional. From check-in to service, top notch all the way.

– Member in Phoenix, AZ

Everyone is really friendly. Going to the office is super convenient, and I rarely have to wait.

– Member in New York City, NY

The doctor listened to my concerns, was clear on treatment, and the atmosphere was warm and welcoming.

– Member in Plano, TX

Thorough and very professional, with a caring and friendly touch. We’re so blessed to be afforded with a convenient wellness center in our community.

– Member in Rutherford County, TN

Stay connected through advanced medical devices.

My Premise Health lets you sync blood glucose monitors, blood pressure cuffs, activity trackers, and other smart devices so your provider can get readings and alerts. Instead of waiting for an incident to unfold, real-time data transfer between visits allows your provider to proactively respond to developing conditions or even modify a treatment plan.

My Premise Health FAQ

My Premise Health is your new member portal. It is a secure online and mobile tool that puts your health information in your hands. My Premise Health connects you with your healthcare experience by providing convenient access to book and manage appointments, message your providers, conduct virtual visits, view visit history, see test results, pay your bill, and more.

Yes. You can download the My Premise Health app from the App Store or get it on Google Play. You must first register (using your legal name) for a new My Premise Health account via the website on a desktop, laptop, or mobile browser, and then you can download and log in to the mobile app using that same login created via the website.

Yes. You will have to create a username and password to access My Premise Health.

To sign up for My Premise Health you can self-validate directly on the member portal. Call or visit your wellness center to receive a personalized link via email or text message that allows you to register. You also have the option of emailing us, or registering at the time of your visit by using the welcome tablet.

Historical member data will not be available within My Premise Health on day one. However, future visits with your provider will be documented in the new EHR and your personal health record data will be available in My Premise Health.

Yes. To obtain a copy of your individual patient record from Premise Health, you will be asked to complete an Authorization for Release of Medical Information Form, with the purpose stated, “For Individual’s Use” if no other purpose is given.

Email our technical support department at [email protected].

Our goal is to provide healthcare that departs from the status quo. We are far more than just another clinic or doctor’s office. The cornerstone of the Premise Health experience is simple: it’s all about you.

Compared to traditional community medical practices, our providers spend more time building an understanding of your health. It’s a truly different experience. It’s less rushed. It’s more convenient. And it starts with having the right people to take care of you. People who will listen. People who will build a real, trusting relationship with you – leading to better care. Our average wait time is just five minutes and our Net Promoter Score – which measures how likely our members are to recommend us – is 92.

We pride ourselves on our quality and efficiency, and that includes the way we schedule appointments. We offer a convenient, easy-to-use app – My Premise Health – or you may call your Premise Heath location and speak to one of our friendly team members for assistance. We can often offer same-day appointments with minimal wait times.