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My Premise Health

Our member portal provides unparalleled access to care.

A member portal that does it all from the palm of your hand.

Meet My Premise Health, our secure member portal that provides a whole new way to access and manage your health. Whether you’re on the go with your phone or online at home, you can access all your healthcare needs in one central place. Making appointments, refilling medications, viewing your records, filling out forms, and even seeing a provider–now all made possible through your innovative portal.

Log in for full access to all the features of My Premise Health

Set Appointments

Set Appointments

Make appointments in real-time.

View Your Lab Results

View Your Lab Results

See your test results as soon as they process.

Securely Message Providers

Securely Message Providers

Communicate with providers and receive notifications.

Manage Medications

Manage Medications

View, manage, and request medication refills.

Get Virtual Care

Get Virtual Care

Access a care provider anytime, anywhere.

Complete Forms

Complete Forms

Fill out forms and check-in ahead of time.

Stay connected through advanced medical devices.

My Premise Health lets you sync blood glucose monitors, blood pressure cuffs, activity trackers, and other smart devices so your provider can get readings and alerts. Instead of waiting for an incident to unfold, real-time data transfer between visits allows your provider to stay proactive with developing conditions or even modify a treatment plan.

Easy appointment scheduling for the same day! Great staff!

Member in San Francisco, California

My Premise Health FAQ

What is My Premise Health?

My Premise Health is your new member portal. It is a secure online and mobile tool that puts your health information in your hands. My Premise Health connects you with your healthcare experience by providing convenient access to book and manage appointments, message your providers, conduct virtual visits, view visit history, see test results, pay your bill, and more.

Do I have to create a login for My Premise Health?

Yes. You will have to create a username and password to access My Premise Health.

How do I sign up for My Premise Health?

To sign up for My Premise Health you can self-validate directly on the member portal. Call or visit your wellness center to receive a personalized link via email or text message that allows you to register. You also have the option of emailing us, or registering at the time of your visit by using the welcome tablet.

Is there an app for My Premise Health?

Yes. You can download the My Premise Health app from the App Store or get it on Google Play. You must first register (using your legal name) for a new My Premise Health account via the website on a desktop, laptop, or mobile browser, and then you can download and log in to the mobile app using that same login created via the website.

Will my past health information be visible in My Premise Health?

Historical member data will not be available within My Premise Health on day one. However, future visits with your provider will be documented in the new EHR and your personal health record data will be available in My Premise Health.

Will my past health information be visible to my healthcare provider?

Yes. Your historical medical data will be accessible by your healthcare provider and wellness center team in order to ensure continuity of care.

Do I have the right to obtain a copy of my health records from Premise Health?

Yes. To obtain a copy of your individual patient record from Premise Health, you will be asked to complete an Authorization for Release of Medical Information Form, with the purpose stated, “For Individual’s Use” if no other purpose is given.

What do I do if I am locked out of my existing My Premise Health account and need technical support?

Email our technical support department at [email protected].