Premise Health CRO Gives Self-Funded Podcast His Perspective on the New Front Door to Healthcare

On the latest episode of the Self-Funded podcast, ParetoHealth Senior Vice President Spencer Smith hosted Premise Health Chief Revenue Officer Ben Miller for an in-depth conversation about Ben’s professional healthcare journey, what Premise’s comprehensive approach looks like, and the big shift toward advanced primary care.

Ben began by defining Premise’s advanced primary care model, an integration of primary care, behavioral health, care management, care navigation, and pharmacy, available through onsite, nearsite, or virtual access points. Premise’s model goes a step further in terms of scope and scale, Ben adds. “If we think about how our membership is dispersed, we also have an additional 25 products behind that. We do occupational medicine, we can do physical therapy, occupational therapy. We have some employers who actually do dental and vision onsite. So, a lot of different variations in the product set.”

The two then briefly discuss Ben’s career, his origins as the son of a healthcare family, a marketing internship that exposed his passion for client services, and his tenure at Kaiser Permanente which helped solidify his understanding of value-based care and aligned incentives around better health and experiences for members.

Ben is then asked why there seems to be more interest than ever in the advanced primary care model. He cites that the rising cost of healthcare, nearly 62% since 2017 according to the Business Group on Health, has become untenable. Employers and being forced to rethink how they take care of their people, “If they can find a solution that is convenient and it drives overall reduction of claims, it’s really a perfect solution.”

Over the course of the conversation, Ben and Spencer also touch on what being the “front door” of healthcare really means for the member experience, the benefits of an integrated approach to behavioral health, lifestyle medicine, and pharmacy, the proof points behind the cost savings and improved outcomes of Premise’s model, and more.

To close, Spencer and Ben express optimism for the future, Ben saying, “I think employers are at a point where they want to help create that ideal healthcare system, not the one that they have been dictated to for the last how many dozens of years.”

Listen to the full conversation on Self-Funded or your preferred streaming platform.