Mayo Clinic and Premise Health collaborate to increase access to quality care, lower health costs

Mayo Clinic and Premise Health, a direct health care company that provides primary care, occupational health, pharmacy and other services to large employers, have announced that they will collaborate to enhance health care delivery for Premise members and their families.

The two organizations will collaborate on initiatives to increase access to quality care, enhance the patient experience, and lower overall health care costs. Through a Center of Excellence approach, they will work to deliver access to Mayo Clinic for Premise members and dependents. This initiative is especially vital for those patients with high-cost and high-risk diagnoses, and those who have been unable to find answers from other medical providers. By offering a path for rapid evaluation, accurate diagnosis and appropriate treatment for these individuals, Mayo Clinic and Premise will help people get the care they need and avoid misdiagnoses, complications and duplication of care.

“The U.S. health care system is fragmented, inefficient, and expensive,” said Stu Clark, CEO, Premise. “Mayo Clinic and Premise share a commitment to high-quality, evidence-based care and exceptional patient experiences, and together we have the reach and expertise to overcome barriers and deliver fully integrated, coordinated health care to employers and their employees.”

Mayo Clinic and Premise also plan to use technology to extend Mayo Clinic knowledge and expertise to Premise providers at the point of care. Mayo Clinic employs experts in a vast number of medical specialties and subspecialties. Mayo Clinic’s collaboration with Premise providers across the U.S. will empower them to enhance members’ care and experience.

“Our two organizations share a vision, and we have complementary capabilities,” said David Hayes, M.D., medical director, Provider Relations, Mayo Clinic. “We look forward to working closely together to deliver seamless experiences, improve outcomes and enhance health care.”

Fragmentation, variability and inefficiency within the U.S. health care system have become pain points for both patients and the companies who insure them. Mayo Clinic and Premise seek to address these issues in their work together.

Premise leads the direct health care market with more than 600 wellness centers in 44 states and Guam. Mayo Clinic was named the best hospital in the nation in U.S. News & World Report’s 29th annual “Best Hospitals Honor Roll” in 2018. It was ranked No. 1 in more specialties than any other hospital in the country. Mayo Clinic’s Arizona and Florida campuses also rank as the top hospitals in those states.

Mayo Clinic and Premise physicians are salaried, with no volume incentive, which means they are fully aligned with patient interests. Also, Premise providers often serve as the gateway to the broader health care ecosystem because of their position onsite and near where members live and work. They refer members to specialty care when needed and direct their care, coordinating it across providers.

These roles mean Premise can have a huge impact for patients, especially those with complex and serious care needs that could be misdiagnosed or directed to receive unnecessary and ineffective specialty care. By helping members access high-quality specialty care and expertise from Mayo Clinic, Premise can enhance their experiences and improve the quality of care they receive.

“Through our work together, Mayo Clinic and Premise will set the bar higher for the health care industry, by delivering fully integrated, seamless health care that helps people live healthier,” Clark said. “Simply put, our collaboration opens the door to reimagine how people experience care. To say we’re excited would be an understatement.”