California Resident Privacy Notice
Last Updated: July 29th, 2025
This California Resident Privacy Notice (“California Notice” or “Notice”) provided by Premise Health Employer Solutions, LLC (“Premise Health” or “we” or “our”) supplements the information contained in our Website Privacy Policy (“Privacy Policy” or “Policy”) and our State Privacy Law Addendum (“Addendum”).
If you are a California resident that visits our Website, the information below may apply to you. This California Notice describes consumer rights under the California Consumer Privacy Act (“CCPA”) and explains how to exercise those rights. The CCPA protects information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to, directly or indirectly, a particular consumer or household (“Personal Information”).
The CCPA and this California Notice do not apply to Member health information we maintain in accordance with the Health Insurance Portability and Accountability Act and its implementing regulations (“HIPAA”) and/or the California Confidentiality of Medical Information Act (“CMIA”). That information is governed by the Notice of Privacy Practices, which is available at the Privacy & Compliance Policy Center. The CCPA excludes other categories of information that we do not list here.
Personal Information relating to job applicants and employees is governed by our California Job Applicant Privacy Notice and Personnel Privacy Notice.
Any terms defined in the CCPA have the same meaning when used in this California Notice. To the extent there is any inconsistency between the Privacy Policy and this California Notice, the terms of this California Notice apply.
Personal Information We May Have Collected, Used and/or Disclosed In The Last 12 Months
In the last 12 months, we may have collected the following categories of Personal Information about you:
- Name, email address and telephone number; and
- Internet or other electronic network activity information, such as your account name, username, IP address, online identifiers, cookies or similar data, browsing history, search history, and information regarding your interaction with our Website.
As noted in our Privacy Policy, we may have collected this Personal Information directly from you or through your use of the Website, e.g., we may have collected your IP address automatically as you navigated through the Website or through the use of Automatic Tracking Technologies. Automatic Tracking Technologies are explained in the Privacy Policy.
In the last 12 months, we may have used the Personal information described above for the following business and/or commercial purposes:
- To operate, present, maintain and improve the Website and our services;
- To fulfill the purpose(s) for which you provided your information to us;
- To customize the Website according to your individual interests;
- To monitor, review, measure, and analyze Website utilization;
- To modify and enhance the Website;
- To improve the content and design of our Website;
- To respond to your requests;
- To provide you with information about Premise Health and our services;
- To carry out our obligations and enforce our Terms of Service;
- To perform legitimate business interests such as reporting and administrative functions within our organization;
- To comply with any applicable laws, such as to satisfy reporting obligations;
- To notify you about changes to our Website or any products or services we offer or provide through it;
- To improve our marketing efforts;
- To protect against fraud or other damage through the Website;
- To communicate with you (please note, if you provide your email address and/or phone number through the Website, you are providing your consent to be contacted by those methods);
- To verify your identity;
- For any other purpose described to you through the Website;
- For any other purpose that is permissible under the laws that apply to us; and
- For any other purpose to which you consent.
In the last 12 months, we may have disclosed the Personal Information described above:
- To our workforce members and affiliated organizations;
- To contractors, service providers, and other third parties we use to support our Website, or to provide professional services to support our business. For example, we may disclose information to analytics companies that help us perform statistical analysis and IT contractors that provide customer service or IT support;
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information about our Website users is among the assets transferred;
- To fulfill the purpose for which you provide it;
- To protect our users, property, and services, such as exchanging data with third parties for fraud protection and malware prevention;
- For any other purpose we disclose when you provide the information; and
- At your direction or with your consent
WE DO NOT SELL PERSONAL INFORMATION, AND WE HAVE NOT SOLD PERSONAL INFORMATION IN THE LAST TWELVE (12) MONTHS
Personal Information We May Have Shared In The Last 12 Months
In the last 12 months, we may have shared internet or other electronic network activity information, as described above, with the following categories of third parties:
- Social media companies
- Digital advertising companies
- Analytics companies
for the purpose of internet-based advertising (including targeted advertising) and to improve our services. *We do not knowingly share this information for individuals under 16 years of age. See section on Children’s Privacy in the Privacy Policy.
WE DO NOT COLLECT SENSITIVE PERSONAL INFORMATION THROUGH OUR WEBSITE UNLESS IT IS SELF-REPORTED THROUGH MESSAGE CONTENT (see Privacy Policy). WE DO NOT SELL OR SHARE SENSITIVE PERSONAL INFORMATION.
WE DO NOT collect or process Personal Information for the purpose of inferring characteristics about individuals, such as creating a profile that reflects an individual’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
How We Retain Your Personal Information
We will retain your Personal Information in accordance with Premise Health’s record retention requirements and policies which reflect business and legal considerations. Premise Health will retain your Personal Information for the time period reasonably necessary to achieve the business and commercial purposes described in the Privacy Policy and this California Notice or any other notice provided at the time of collection. Your Personal Information may be retained longer if required or permitted by applicable law.
Your Right to Know
You have the right to know and request the following information relating to the Personal Information we may have collected and disclosed:
- The categories of Personal Information we collected about you;
- The categories of sources for the Personal Information we collected about you;
- The business or commercial purposes for collecting selling, or sharing your Personal Information; and
- If we shared or disclosed your Personal Information for a business or commercial purpose, two separate lists disclosing: (1) the categories of Personal Information that were disclosed for a business purpose and the categories of who received that information; and (2) the categories of Personal Information that we sold to or shared with third parties and the categories of who received that information.
Please note, we are not required to provide you with this information more than twice in a twelve (12) month period.
Your Right to Access
You have the right to access and obtain a copy of the specific pieces of Personal Information we have collected about you, upon verification of your identity.
Your Right to Correct
You have the right to request that we correct inaccurate Personal Information that we collected and maintain about you.
Your Right to Request Deletion
You have the right to request that we delete the Personal Information that we collected from you, subject to certain exceptions under the law. Once we receive and confirm your identity, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
Your Right to Opt Out
You have the right to opt out of our sharing of your Personal Data.
Your Right Not to Receive Discriminating Treatment
You have the right not to receive discriminatory treatment for exercising any consumer rights described in this California Notice or the CCPA.
How to Exercise Your Rights
To exercise your rights to know, access, correct and delete, you or your authorized agent may contact us at: [email protected] or via our toll-free phone number: (844) 407-7557. You may also exercise your rights to know and access by clicking Request My Information.
When you exercise a right, we may ask you to provide additional Personal Information, such as your name and email, so that we can properly identify you in our dataset to track compliance with a request. We will only use Personal Information provided in connection with such a request to review and comply with the request. If you choose not to provide this information, we may not be able to respond to your request if we cannot verify your identity (or your authority to make the request for someone else). In certain circumstances, we may decline a request to exercise the rights described above.
You may designate an authorized agent to exercise your rights on your behalf.
Our Response
We will try to respond to a verifiable consumer request within forty-five (45) days of receipt. If we are unable to process your request in such time, we will inform you of the delay in writing by mail or email. Information provided in response to a consumer request will be provided free of charge, up to twice.
We will not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Your Right to Appeal
If we are unable to comply with all or a portion of your request, we will explain the reasons we cannot comply. You may appeal our decision by resubmitting a request and we will inform you of any action taken or not taken in response to the request and explain the reasons for our decision within sixty (60) days of receiving the request.
Contact Information
If you have questions or comments about this Notice, the ways in which we collect and use your Personal Information, your choices and rights regarding such use, or wish to exercise your rights under the CCPA, please contact us at:
Website: www.premisehealth.com
Email: [email protected]
Postal Address:
Premise Health
Attn: Compliance/Legal Department
Suite 120
5500 Maryland Way
Brentwood, TN 37027
Toll-free Telephone: (844) 407-7557