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Care Consult

Second opinions from trusted experts.

Objective insights at critical moments.

If a member receives an abnormal test result, undergoes ineffective treatment, or is told by a community provider they need major surgery, they may benefit from a second opinion. In these critical moments, Premise Health providers gain access to objective expertise from a Mayo Clinic specialist or subspecialist. By working with the best, we help members navigate tough decisions – saving time and expense.

Care Consult is our second opinion solution that gives us access to the highest-quality specialty expertise, securing the right diagnoses and treatment plans while avoiding unnecessary care.

Provider-to-provider collaborations yield powerful results.

Second Opinions that Matter

Approximately 30% of care is unnecessary or ineffective. That’s why Premise Health has teamed up with Mayo Clinic to deliver a clinically integrated approach that spans from primary through subspecialty care. Our providers ensure members receive appropriate, evidence-based treatment plans and hands-on guidance when they need it most.

Delivering Actionable Answers

Whether a member is dealing with a complex condition, conflicting results, or a wandering diagnosis, we leverage our collaboration with Mayo Clinic to gain access to objective expertise on the best course of action. This digital provider-to-provider consultation includes a thorough review of the member’s medical record and a recommended treatment plan based on their specialized experience – whether locally or at a Mayo Clinic treatment destination.

Technology-enabled Care

Both Premise and Mayo Clinic utilize the same electronic health record system. Leveraging this integrated platform supports interoperability and helps extend Mayo Clinic knowledge and expertise to Premise providers at the point of care. This supports care coordination while minimizing variability and unnecessary specialty referrals.

Reducing Wasteful Medical Spend

U.S. employers spend more than $680 billion annually on wasteful medical spend – a result of unnecessarily high cost care, poor outcomes and inappropriate treatment. We’re setting the bar higher in the healthcare industry by helping our members overcome barriers to quality care, such as access, time, and coordination. We’re giving our people the opportunity to benefit from a seamless care experience that is helpful, not a hassle.

Our Care Consult offering includes:

  • Member identification at the point of care
  • Second opinion evaluation
  • Ongoing care and follow-up
  • Medical record integration
  • Referral coordination if required
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