In the community, patients spend more time in the waiting room and less time with their provider. With Premise, healthcare is easy – short wait times, valuable face time with a provider, and affordable care. We look at two different Net Promoter Scores (NPS) when gauging how we stack up against the competition in our industry - B2B (business to business) and B2C (business to consumer). The national B2B average is around 30, and our current number is outperforming the national average. Our member, or B2C, NPS is a 94, with the national average at 36, which speaks to our teams delivering care to our members.

In a time where physicians are in short supply, our members receive care from the best of the best. We make sure our providers have ample time to spend with each member, giving them time to establish a relationship and answer any and all questions. Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90 percent of U.S. health plans to measure performance on the most important aspects of care and service. We proudly rank in the 95th percentile of all healthcare providers nationwide.

Premise clients are changing the status quo of healthcare delivery and are reaping the benefits. Based on approximately 48,000 eligible lives, our clients saved an average of $2,238 risk adjusted PMPY compared to their employees seeking care in the community. We’ve also found a 50 percent reduction in inpatient admissions, 35 percent reduction in specialist visits, and a 11 percent reduction in outpatient services, meaning our clients are saving money as their employees are improving their health.

The sky is the limit for which products you decide to offer through our Primary Care+ approach. With a choice of more than 30 products, nearly 20 of which can be delivered virtually, our comprehensive suite of solutions integrate seamlessly across our primary care ecosystem.

Through the breadth and depth of our products, we provide an integrated approach that eliminates barriers to access, meeting our members where they are so they can receive the care they need. No matter where their starting point is, our Access+ approach offers every member the opportunity to access quality care in a way that matches their lifestyle.

We find value in providing a single partner approach. No third parties are needed to deliver any of our products, platforms, or providers. In our eyes, a well-aligned, single point of contact can deliver the greatest value for clients and members.

Our data-driven approach to comprehensive primary care connects members with high-quality solutions across the healthcare ecosystem. We support and guide members throughout their care journeys, resulting in better outcomes, lower costs, and exceptional member experiences.

Make your center the best fit for your team members. Whether it’s an onsite center for employees or a nearsite center to give greater access to dependents, our architects and evidence-based design credentialed team members will work with you to create the perfect space.