How We’re Different
We’re not just a healthcare provider - we’re a world-shaping idea.
Best execution in the business.
As the clear market leader in the direct healthcare industry, we pride ourselves on being the most independently validated company when it comes to our business model and culture. We understand how critically important our culture is in delivering the best care and experience for clients and members. Our commitment is evident through numerous third-party validated accolades.
Our business is built on relationships and those strong partnerships have made us a leader in the industry. When organizations aren’t satisfied with their direct healthcare vendor, they turn to us. We’ve transitioned more than 200 wellness centers from another underperforming provider, and we’re proud of our 97 percent client retention rate. Our average tenure is 15 years for our top 50 clients. When we build new centers, nine out of 10 of our implementations run at a 6.0 Six Sigma Level, and we’re the only direct healthcare company to have an evidence-based design accredited and certified architect.
Most awarded company in the industry.
Information security is a big deal. We have the largest and most sophisticated infosec team in the industry and are among the elite and few direct healthcare companies to achieve HITRUST certification status for our electronic health record – the gold standard when it comes to data security.
This third-party accrediting body is the gold standard for independent audits and certification in healthcare. Premise has the largest AAAHC accredited network across all of our products.
KLAS is a widely recognized third party research firm in healthcare. In its vendor report, we are recognized as the top vendor for complex/large programming.
Occupational health is in our DNA – it’s what started our industry. We’ve received numerous awards through our work with AAOHN and have also taken steps to help our clients achieve VPP star status.
We recently won the Pharmacy Benefit Management Institute (PBMI) award for a customized, pharmacist-led diabetes management program through one of our clients.
Numbers that speak for themselves.
NET PROMOTER SCORE
A score based on member satisfaction.
Quality of care and service metrics.
AVERAGE CLIENT SAVINGS