Case Studies

Better Access to High Quality Care

How Coushatta Casino Resort’s onsite health program reduced health center user spend by 45%.

With a customized Native American health center, Premise Health partnered with the Coushatta Casino Resort to bring healthcare to a historically high-risk population. Generating a $3.6 million net savings in only two years, the program delivered powerful benefits for the resort, its employees, their dependents, and the community.

The Challenge

To the average consumer, navigating the healthcare system is difficult. For individuals who inherently face cultural and socioeconomic barriers due to low income or poor access to quality healthcare, it is even more challenging. Coushatta Casino Resort struggled to provide effective healthcare for their large employee population and their dependents.

The Solution

Premise Health debuted a customized onsite solution modeled after a Patient Centered Medical Home. The Coushatta Family Medical Center was designed to reduce overall health risks through evidence-based medicine (EBM) and curb unnecessary costs by driving members to onsite clinical resources.

To encourage use of the Coushatta Family Medical Center resources, the resort removed financial obstacles that traditionally prevented their members from seeking care. A variety of services were offered to enrolled members for free – including lab tests, radiology, counseling, lifestyle coaching, dietetics and case management.

The Outcome

Based on Premise Health’s ability to effectively target high cost conditions and provide better access to high quality care, Coushatta Casino Resort has seen lower healthcare spend per member and fewer visits to expensive community resources in every major care category year-over-year. Thanks to fewer prescribed medications and better patient management, leading to reduced condition diagnoses, enrolled health center user costs have plunged 45%.

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